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Privacy Policy

Read the privacy policy of Chunar Digital Media.

Privacy Policy

Last Updated: 01 July 2026

This Privacy Policy explains how Chunar Digital Media, also known as CDMedia (“CDMedia”, “we”, “our”, or “us”), collects, uses, stores, processes, protects, and shares personal information when you use our website, dashboard, music distribution services, royalty services, agreement process, KYC process, support services, or any related service.

By accessing our website, creating an account, submitting documents, signing an agreement, making payment, or using our services, you agree to this Privacy Policy.

1. Business Information

Business / Brand Name: Chunar Digital Media

Also Known As: CDMedia

Owned and Operated By: Suraj Kumar

Business Type: Individually owned business/brand

Business Address: Baharamganj, Chunar, Mirzapur, Uttar Pradesh - 231304, India

Email: cdmedia.chunar@gmail.com

Contact Number: +91 7266976950

Website: cdmedia.in

Chunar Digital Media is operated as an individually owned music distribution and digital media service business by Suraj Kumar.

2. Scope of This Privacy Policy

This Privacy Policy applies to information collected through:

  1. Our website.
  2. Our dashboard.
  3. Account registration forms.
  4. KYC forms.
  5. Agreement forms.
  6. Release submission forms.
  7. Payment-related forms.
  8. Support requests.
  9. Email, phone, WhatsApp, or other communication.
  10. Any CDMedia service, platform, or process connected with music distribution, royalty management, content protection, or digital media services.

3. Information We Collect

CDMedia may collect the following types of information:

3.1 Personal Information

  1. Full name.
  2. Artist name.
  3. Label name.
  4. Distributor name.
  5. Mobile number.
  6. Email address.
  7. Address.
  8. Signature.
  9. Communication details.
  10. Account login details.

3.2 KYC and Identity Information

To verify users and complete agreements, we may collect:

  1. Aadhaar Card.
  2. PAN Card.
  3. Bank passbook or bank account proof.
  4. Mobile number.
  5. Email ID.
  6. Address proof.
  7. Any other identity or verification document required for onboarding, royalty payment, or agreement completion.

3.3 Bank and Payment Information

We may collect:

  1. Account holder name.
  2. Bank account number.
  3. IFSC code.
  4. Bank name.
  5. Branch details.
  6. UPI details, where applicable.
  7. Payment proof.
  8. Transaction details.
  9. Royalty payment history.

3.4 Music and Content Information

We may collect information related to submitted content, including:

  1. Song title.
  2. Artist details.
  3. Label details.
  4. Composer details.
  5. Lyricist details.
  6. Producer details.
  7. Copyright owner details.
  8. Audio files.
  9. Artwork files.
  10. Release metadata.
  11. ISRC, UPC, or other identifiers, where applicable.
  12. Rights documents.
  13. Agreement copies.
  14. Ownership proof.
  15. License documents.

3.5 Technical Information

When you use our website or dashboard, we may collect:

  1. IP address.
  2. Device information.
  3. Browser type.
  4. Operating system.
  5. Login activity.
  6. Dashboard activity.
  7. Cookies and similar tracking data.
  8. Date and time of access.
  9. Security logs.
  10. Error logs.

4. How We Use Your Information

CDMedia may use your information for the following purposes:

  1. To create and manage your account.
  2. To provide dashboard access.
  3. To verify your identity.
  4. To complete KYC and agreement formalities.
  5. To distribute music to platforms.
  6. To process royalty reports and payments.
  7. To verify content ownership.
  8. To investigate copyright claims or disputes.
  9. To process takedown requests.
  10. To provide customer support.
  11. To communicate service updates.
  12. To prevent fraud, misuse, and illegal activity.
  13. To comply with legal, tax, banking, platform, and regulatory requirements.
  14. To maintain internal records.
  15. To improve website and dashboard performance.
  16. To protect CDMedia, users, platforms, and rights holders.

5. Legal Basis for Processing

We process personal information when it is necessary for:

  1. Providing requested services.
  2. Performing an agreement.
  3. Completing KYC and verification.
  4. Processing payments and royalties.
  5. Complying with applicable law.
  6. Preventing fraud or misuse.
  7. Resolving disputes.
  8. Protecting legal rights.
  9. Obtaining user consent where required.

6. KYC and Document Verification

CDMedia collects KYC documents to verify the identity of users, prevent fraud, process agreements, and release royalty payments.

By submitting KYC documents, you confirm that:

  1. The documents are genuine.
  2. The documents belong to you or your authorized entity.
  3. The submitted information is accurate.
  4. CDMedia may review and store the documents for verification, compliance, payment, and dispute-resolution purposes.

CDMedia may reject or suspend accounts with false, incomplete, mismatched, expired, or suspicious documents.

7. Sharing of Information

CDMedia may share necessary information with:

  1. Digital streaming platforms.
  2. YouTube-related service providers.
  3. Distribution partners.
  4. Payment processors.
  5. Banks.
  6. Legal advisors.
  7. Tax or compliance advisors.
  8. Technology service providers.
  9. Copyright claim investigators.
  10. Government, legal, or regulatory authorities, where required.
  11. Any platform or third party necessary to provide music distribution, royalty, rights management, takedown, or support services.

We do not sell your personal information to unrelated third parties.

8. Royalty and Payment Data

CDMedia may collect and process payment and royalty-related information to:

  1. Generate royalty reports.
  2. Process payments.
  3. Verify revenue.
  4. Maintain payment history.
  5. Investigate payment disputes.
  6. Comply with tax, banking, and legal requirements.

Royalty data may be shared with relevant users, labels, artists, distributors, platforms, banks, and advisors only where necessary.

9. Copyright and Legal Dispute Data

If any copyright claim, ownership conflict, Content ID dispute, legal notice, royalty dispute, or platform complaint arises, CDMedia may collect, process, and share relevant documents and information with:

  1. Platforms.
  2. Rights holders.
  3. Legal advisors.
  4. Distribution partners.
  5. Claimants.
  6. Authorities, where required.
  7. Internal compliance teams.

This may include audio files, artwork, metadata, contracts, KYC documents, rights proof, communication records, and payment information.

10. Data Retention

CDMedia may retain personal information, KYC documents, agreements, content records, payment records, royalty reports, copyright documents, and communication records for as long as necessary to:

  1. Provide services.
  2. Maintain account records.
  3. Process royalties.
  4. Complete agreements.
  5. Resolve disputes.
  6. Handle copyright claims.
  7. Comply with legal, tax, accounting, and platform requirements.
  8. Protect CDMedia’s legal and business interests.

Even after account closure or agreement expiry, CDMedia may retain certain records where required for legal, tax, payment, dispute, copyright, or compliance purposes.

11. Data Security

CDMedia takes reasonable steps to protect personal information from unauthorized access, misuse, loss, alteration, disclosure, or destruction.

However, no internet-based system, website, dashboard, email, server, or digital storage method can be guaranteed to be 100% secure.

Users are responsible for keeping their login details confidential and immediately informing CDMedia in case of unauthorized access.

12. Cookies and Tracking Technologies

CDMedia’s website or dashboard may use cookies or similar technologies to:

  1. Keep users logged in.
  2. Improve website performance.
  3. Understand website usage.
  4. Maintain security.
  5. Store user preferences.
  6. Analyze errors and technical issues.

Users may disable cookies through browser settings, but some website or dashboard features may not work properly.

13. User Rights

Subject to applicable law and verification, users may request:

  1. Access to their personal information.
  2. Correction of inaccurate information.
  3. Update of account, contact, or bank details.
  4. Deletion of certain information, where legally permitted.
  5. Withdrawal of consent, where processing is based on consent.
  6. Account closure, subject to agreement, payment, copyright, and legal obligations.

CDMedia may refuse or delay deletion requests where retention is necessary for legal, tax, payment, royalty, agreement, copyright, dispute, fraud-prevention, or platform-compliance purposes.

14. Children’s Privacy

CDMedia’s services are intended for users who are legally capable of entering into agreements.

If a minor artist or minor content owner is involved, CDMedia may require guardian or parent consent, guardian documents, and additional verification before providing services.

CDMedia does not knowingly collect personal information from minors without proper authorization.

15. Third-Party Platforms

CDMedia distributes content to third-party platforms and may use third-party services for distribution, payments, analytics, storage, communication, and rights management.

Third-party platforms have their own privacy policies, terms, and data practices. CDMedia is not responsible for the privacy practices, decisions, delays, rejections, removals, or policies of third-party platforms.

16. International Processing

Although CDMedia is based in India, music distribution and royalty services may involve global platforms, international partners, and cross-border data processing.

By using CDMedia’s services, you understand that your content, metadata, royalty information, and required account details may be shared with platforms or service providers located outside India where necessary to provide the requested services.

17. Communication Consent

By submitting your contact details, you agree that CDMedia may contact you through:

  1. Email.
  2. Phone call.
  3. WhatsApp.
  4. SMS.
  5. Dashboard notification.
  6. Website notice.
  7. Any other official communication channel.

Communication may include service updates, payment updates, agreement requirements, copyright notices, support messages, release status, policy updates, and account-related information.

18. Accuracy of Information

Users must provide accurate and updated information.

CDMedia will not be responsible for payment failure, account issue, release delay, agreement issue, or service disruption caused by incorrect, outdated, incomplete, or false information submitted by the user.

19. Data in Case of Account Suspension or Termination

If an account is suspended or terminated due to copyright infringement, fake documents, payment fraud, content misuse, illegal activity, or violation of Terms, CDMedia may retain necessary data to:

  1. Investigate the matter.
  2. Resolve disputes.
  3. Respond to copyright claims.
  4. Comply with legal requirements.
  5. Protect CDMedia’s rights.
  6. Prevent future misuse.

20. Changes to This Privacy Policy

CDMedia may update this Privacy Policy at any time.

Updated versions will be posted on our website. Continued use of CDMedia’s website, dashboard, or services after updates means that you accept the revised Privacy Policy.

21. Contact for Privacy Requests

For privacy-related questions, data update requests, account-related concerns, or document-related requests, contact:

Chunar Digital Media / CDMedia

Owned and Operated By: Suraj Kumar

Address: Baharamganj, Chunar, Mirzapur, Uttar Pradesh - 231304, India

Email: cdmedia.chunar@gmail.com

Contact Number: +91 7266976950

Website: cdmedia.in